Emergency Response, Evacuation Procedures, and Recovery Plan

Purpose Statement

New England Culinary Institute (NECI) is committed to providing a safe and healthy environment for its employees, students, and visitors.

NECI’s Emergency Response Plan (ERP) outlines appropriate responses to possible emergency situations. While no emergency plan can fully anticipate all possible variables that an emergency might present, it is infinitely better to act within the framework of an existing plan rather than have to create one during an unfolding emergency. The ERP outlines various levels of responsibility and actions needed to ensure a coordinated and effective response in the event of an emergency. The establishment of the ERP assures that NECI ensures the safety of our NECI community, and ensures accurate, clear, and orderly communication to necessary groups and media while operating in compliance with governmental regulations.

The NECI policies and procedures herein are to be followed by administrators whose responsibility and authority cover the operational procedures in this guide. Any exception to these emergency management procedures will be conducted by, or with the approval of, those administrators directing and/or coordinating the emergency operations.

Since many emergency situations could require an outside agency to respond (i.e. Montpelier Police/Fire Department and Rescue), NECI’s Emergency Response Plan (ERP) follows the National Incident Management System (NIMS) in accordance with Homeland Security Presidential Directive/HSPD-5.


Since NECI is not considered a “Jurisdiction” by the Vermont Department of Emergency Management, it will be reliant on the Montpelier City police, fire, ambulance, and designated municipal emergency manager (Fire Chief) for emergencies at Level 3 and above.

 The following plan is divided into two sections:

       I. Organization and Assignment of Responsibilities
       II. Response Structure

Section I: Organization and Assignment of Responsibilities

Levels of Emergency Response (Situation & Assumptions)

LEVEL 1 - Any minor incident easily resolved by an ordinary primary responder alerted to a problem. This may result in calling in personnel and notifying the appropriate department about a problem that has occurred. (Example: Facilities responds to a boiler leak, CO detector alarm sounding, or Student Services responds to a routine medical call on campus or a student consuming alcohol.)

LEVEL 2 - A department or building incident that can be resolved with existing NECI resources or limited outside help. A Level 2 incident is usually a one dimensional event that has a limited duration and little impact to the NECI community beyond those occupying the space/building in which it occurred. (Example: A building loses heat or electricity for several hours, temporary school closure due to snow/ice or a minor fire confined to a room and not involving hazardous chemicals.)

LEVEL 3 - A situation that primarily involves people rather than infrastructure.  In particular, many student issues can become quite complex because of varied institutional and student support responses that must be coordinated. Level 3 situations may emerge as a single incident, but have the potential to quickly evolve into a multi-faceted NECI crisis. (Example: serial sexual assaults, suicide, untimely death on campus, multiple injuries, disturbances on campus that require significant outside response from police, fire, media, etc…including riots, hate crimes, or bomb threats.)

LEVEL 4 - A major emergency that has an impact upon a sizable portion of the NECI campus and/or outside community. Level 4 emergencies may be single or multi-hazard situations, and often require considerable and timely coordination both within and outside the NECI campus. Level 4 emergencies include imminent events on campus or in the general community that may develop into a major crisis or a full disaster. (Examples: heating plant failure, extended power outage, severe storms, major fire on campus, or domestic water contamination.)

LEVEL 5 - A catastrophic emergency event involving the entire NECI campus and surrounding community. Immediate resolution of the disaster, which is usually multi-hazard, is beyond the emergency response capabilities of NECI and local resources. (Example: earthquake, major hurricane, pandemic flu or other contagious disease outbreak, or act of domestic terrorism which would require State and Federal assistance.)

Emergency Command Posts

When an Emergency occurs, or is imminent, it shall be the responsibility of the Incident Commander to set up appropriate Emergency Command Posts.

Field Emergency Command Post

If the emergency involves only one building or a small part of the NECI campus (Level 2 and some Level 3), a NECI Command Post can be utilized.  NECI Emergency Operations Group (EOG) personnel can be placed as close to the emergency scene as is reasonably possible. At least one EOG member will staff the field command post at all times until the emergency ends. The EOG on site staff shall relay all information to the Command Post Staff.

Emergency Operations Center

If the emergency involves a large portion of the NECI campus, (Level 3, 4 or 5) an Emergency Operations Center (EOC) is to be established in Room 102 at Harris Hall or in Dewey Hall meeting room as a backup location. These sites have phone lines and utilities. The Emergency Operations Group (EOG) will meet at a designated site to coordinate its efforts. The EOG or designee will notify NECI personnel to respond to the EOC in accordance to the Emergency Notification System (NECI Alert).

All incoming calls relevant to the crisis are to be directed to the EOC (1st floor of Harris Hall or at Dewey Hall) once the site has been confirmed. Outgoing calls will be made from other phone lines located within or near the EOC.

If Harris Hall or Dewey Hall is unavailable the Incident Commander will select an alternate location. At least one EOG member will staff the EOC at all times until the emergency situation ends.

The Public Information Officer (PIO), in conjunction with the EOG, shall establish a separate marshaling area for media in the Harris Hall parking lot and lawn area for television crews. A podium for press conferences can be set up near the entrance of Harris Hall, if necessary. If an off-campus location is needed for any reason, the National Life Group dining room may be used as a backup.


The following will be maintained and made available in the EOC at Harris Hall.

  • City Maps
  • Campus maps
  • Floor Plans
  • Student/Staff Contact Information
  • Current Academic Schedule
  • IT/Phones
  • Academic Schedule
  • Contact lists

Public Information/Call Center

Specific to Level 4/5 emergencies: The PIO will designate an appropriate number of NECI stakeholders to serve as an incoming call center to handle inquiries from neighbors, families of students, etc. and will be placed under the temporary management of the Emergency Operations Group (EOG).

Emergency Operations Team

The Emergency Operations Team includes the following NECI personnel:

Policy Group:

  • President of NECI
  • Program Director
  • Network Technician
  • Chief Financial Officer
  • Human Resources Director
  • Vice President of Culinary Operations
  • Executive Assistant

Emergency Operations Group:

  • Program Director
  • Network Technician
  • Human Resources Director
  • Director of Compliance and Academics
  • Director Facilities
  • Program Department Chairs
  • Student Services Coordinator
  • Vice President of Operations
  • Controller

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